Welcome to Banners Gate Counselling Centre

Affordable, Confidential Counselling in Sutton Coldfield
Affordable counselling for adults aged 18+ in the local community. We provide a safe, welcoming and confidential service, with self-referrals accepted.
Counselling to help you move forward
Counselling provides a confidential space to explore what is troubling you, understand yourself and your relationships, and consider what you may want to change.
We offer face-to-face counselling, with remote sessions by video or telephone available where appropriate.
We accept self-referrals, as well as referrals from healthcare professionals and other organisations.
What our clients tell us
99% of clients rate their experience after counselling as good or very good;
99% of clients say they are managing their everyday life better or much better;
96% of clients have achieved some or all of their goals
The average overall rating of the counselling provision at BGCC is 9.8 / 10.
Based on returned client questionnaires, 2025-2026.
Crisis Information
Banners Gate Counselling Centre is not a crisis service. We cannot provide support for people who are at immediate risk of harm to themselves or others, or who require specialist support for complex mental health needs, severe substance misuse or severe eating disorders.
For urgent mental health support, contact NHS 111 or Samaritans on 116 123.
If you are in immediate danger or feel you may harm yourself or someone else, please contact 999 or go to your local A&E department.
Accessibility
Our first-floor office is accessible by stairlift. Please contact us if you have any accessibility requirements.
The receptionist will receive you and deal with the administration aspects before you are introduced to your counsellor.
Further Information
To find out more about Counselling and why it can be so helpful Click here.
For further information on the centre and its policies, please visit our FAQ Page.
Office Opening Hours
| Day | Opening hours |
|---|---|
| Monday | 10:00–15:00 |
| Tuesday | 10:00–13:00 |
| Wednesday | 18:00–21:00 |
| Thursday | 10:00–13:00 & 18:00–21:00 |